1. The service
These Terms govern use of the Profiter application ("the app"), operated by KraftPixel Digital Solutions Pvt Ltd, by Shopify merchants ("you"). By installing the app you agree to these Terms. The app lets you create spin-to-win campaigns, allocate discount rewards, capture leads with consent, and view analytics including estimated incremental profit.
2. Merchant responsibilities
- You are the promoter of any sweepstakes or prize promotion you run and are responsible for its legality in every jurisdiction where it is shown.
- You must provide accurate margin and cost inputs; profit figures are estimates and provided "as is".
- You are responsible for the discounts you configure and any resulting cost.
3. Acceptable use
Do not use the app to deceive consumers, misrepresent odds, or run promotions that are illegal in the target market.
4. Fees & billing
Paid plans are billed through Shopify. Tiers and usage limits are described in-app and on our pricing page, and we notify you when you reach 80% and 95% of your monthly spin allowance. You can cancel at any time by uninstalling the app.
5. Data
Our handling of personal data is described in our Privacy Policy. You remain the data controller for your customers' data; we act as processor.
6. Availability & liability
The app is provided without warranty of uninterrupted availability. To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amount you paid us in the 30 days preceding the claim.
7. Dispute resolution
If a dispute arises, contact us first at the email below; we will try to resolve it informally within 30 days. If that fails, the dispute is subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
8. Termination
Either party may terminate by uninstalling the app. On uninstall we honour Shopify's data-retention and redaction webhooks.
9. Changes
We may update these Terms; material changes will be notified in-app.
10. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law rules, and the courts of Mumbai, Maharashtra have exclusive jurisdiction.